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Connect with Us – Let’s Talk Natural Hair Care!

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Everyone deserves to feel beautiful and confident

At our cosmetic shop, we believe that everyone deserves to feel beautiful and confident. That’s why we’ve curated a wide range of high-quality beauty and skincare products to help you look and feel your best.

We also carefully select each blog post to ensure that it meets our standards. We’re committed to providing our customers with a convenient and enjoyable shopping experience, with fast and reliable shipping and friendly customer service.

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Address
Manchester, UK
Opening Hours
Mon-Fri: 09:00 – 17:00
Sat-Sun: Closed
Call Us Today
Mobile: +447737960217
Email: info@creativealia.com

Frequently Asked Questions (F.A.Q)

Get Answers to Your Natural Hair Questions

Braiding Services

How do I book an appointment?

You can book your appointment through our online booking system or by contacting us directly via phone or email. Click here to book now.

What types of braiding services do you offer?

We offer a variety of braiding styles, including cornrows, box braids, twists, and more. Please check our services page for a full list.

How should I prepare for my appointment?

Please communicate your expectations and desires clearly well ahead of your appointment, arrive on time and prepared. If you would like me to wash and detangle your hair please choose this service when booking your appointment or let me know ahead of time (This allows me to allocate appropriate time to do your hair properly without rushing and also forecast accurate price for the full service). Otherwise, arrive with your hair clean, detangled, and free of any products. This helps us provide the best service possible. If you need to let me know anything before your appointment, you can contact me via email at info@creativealia.com or text me on WhatsApp.

What is your cancellation policy?

We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may get you struck off our customer’s register. You can contact me via email at info@creativealia.com or text me on WhatsApp to cancel or reschedule your appointment ahead of time so the slot can be available for someone else. You can also do this on the confirmation email you received when you booked your appointment.

What forms of payment do you accept?

We accept payments in cash, via PayPal, or through bank transfer. Payments should be made at the end of your service.

How long will my appointment take?

The duration of your appointment depends on the style you choose. Typically, appointments can last anywhere from 2 to 6 hours.

Can I bring my own hair products?

Yes, you are welcome to bring your own hair products. Please inform me beforehand if you have any specific requirements or allergies.

Do you offer consultations?

Yes, we offer consultations to discuss your desired style and any questions you may have. Please contact us to schedule a consultation. You can contact me via email at info@creativealia.com or text me on WhatsApp.

How do I care for my braids after the appointment?

We recommend regular washing and conditioning, avoiding excessive tension on the scalp, and protecting your braids while sleeping. Your will get specific aftercare instructions based on your chosen style at the end of your appointment. Please contact me via email at info@creativealia.com or text me on WhatsApp for any further questions you may have.

Common Concerns

My scalp is dry and itchy. What should I do?

Ensure you’re using a moisturizing shampoo and conditioner. Regularly oil your scalp with natural oils like jojoba, coconut, or tea tree oil. Avoid products with harsh chemicals that can dry out your scalp.

How can I grow my edges back?

Be gentle with your edges, avoid tight hairstyles, and use edge-friendly products. Massage your scalp with oils that promote growth, such as castor oil, to stimulate blood flow and encourage growth.

What should I do about excessive shedding?

Be gentle with your edges, avoid tight hairstyles, and use edge-friendly products. Massage your scalp with oils that promote growth, such as castor oil, to stimulate blood flow and encourage growth.

Hair Care Basics

How often should I wash my natural hair?

It depends on your hair type and lifestyle, but generally, washing your hair once a week or every two weeks is a good starting point. Over-washing can strip your hair of its natural oils.

What are the best products for moisturizing natural hair?

Look for products with natural ingredients like shea butter, coconut oil, and aloe vera. Moisturizing creams, leave-in conditioners, and oils can help keep your hair hydrated and healthy.

How can I reduce hair breakage?

To reduce breakage, ensure your hair is well-moisturized, avoid excessive heat styling, and use protective styles. Also, detangle your hair gently using a wide-tooth comb or your fingers.

Styling & Maintenance

What are protective styles, and why are they important?

Protective styles, such as braids, twists, and buns, help protect your hair from damage and reduce the need for daily manipulation. They are important for maintaining hair health and promoting growth.

How can I maintain my protective styles?

Keep your scalp clean and moisturized and wrap your hair at night with a satin or silk scarf/bonnet to reduce friction and maintain the style.

How do I deal with shrinkage?

Shrinkage is a natural part of having curly or kinky hair. Embrace it! However, if you want to reduce shrinkage, try stretching techniques like banding, twisting, or braiding your hair.

Support & Community

How can I get personalized hair care advice?

You can reach out to us through our contact page or join our community on social media platforms to ask questions and share experiences. Search for @creativealia. We’re always there to help!

How do I connect with others in the Creative Alia community?

Follow us on social media, join our mailing list, and participate in our online events and discussions to connect with others who share your hair care journey.

Privacy & Security

How is my personal information protected?

We take your privacy seriously and have taken all the steps to ensure our website is secure. Please review our Privacy Policy here to understand how we protect your data and ensure your information is secure.

Can I control who sees my questions and posts?

Yes, you can delete your posts and questions or request them to be deleted for you. We also provide full erasure of your data held by us at your request.

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