Welcome to Creative Alia’s Shipping and Delivery information page. We are committed to delivering your Natural Hair Products in the most efficient and cost-effective manner. Please review our shipping options below.
We offer free standard shipping on all domestic orders for the UK mainland. These are fulfilled via 1st class Tracked 24 service. Contact us at info@creativealia.com if you would like another shipping service.
Please account for processing time. Delivery times apply after your order has been dispatched.
| Weight | Price |
|---|---|
| Up to 100g | £7.35 |
| Up to 500g | £8.35 |
| Up to 1kg | £9.35 |
| Up to 2kg | £12.15 |
| Weight | 1st Class Tracked 24 | 2nd Class Tracked 48 |
|---|---|---|
| Up to 2kg | £5.50 | £4 |
| Up to 10kg | £7.50 | £6 |
We are pleased to offer international shipping to a variety of destinations. Please find the shipping options and rates below:
| Weight | Europe | World Zone 1 | World Zone 2 |
|---|---|---|---|
| Up to 1kg | £5 | £5.60 | £6 |
| up to 5kg | £10 | £12.50 | £13 |
| Weight | Europe | World Zone 1 | World Zone 2 |
|---|---|---|---|
| Up to 2kg | £10 | £10.60 | £12 |
| Up to 5kg | £12 | £14 | £16 |
Orders are processed within 1-2 business days. Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.
| Service | Delivery Time |
|---|---|
| Next Day Delivery Guaranteed by 1pm | Next business day by 1pm |
| 1st Class Tracked 24 | Next business day |
| 2nd Class Tracked 48 | 2-3 business days |
| Service | Europe | Rest of the World |
|---|---|---|
| International Standard | 5-7 business days | 7-14 business days |
| International Tracked & Signed | 3-5 business days | 5-7 business days |
You will receive a tracking number via email once your order has been dispatched. You can use this number to track your package. Alternatively you can also track your order on our website with your billing email address and order reference number. Track your order here.
If your package is delayed or lost, please contact our customer service team at info@creativealia.com. We will assist you in resolving the issue.
If you need to change your shipping address, please contact us immediately at info@creativealia.com. We will do our best to accommodate your request if the order has not yet been dispatched.
Free standard shipping is automatically applied to all domestic orders for the UK mainland.
If you have any further questions about our shipping and delivery options, please feel free to contact us at:
Thank you for choosing Creative Alia for your Natural hair care needs. We appreciate your business and look forward to serving you again.
